What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we store your personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
How do we collect information?
Primarily we receive personal data directly from you, when you register and/or fill in any form on our website. When you conduct a transaction on our website, as part of the process, we collect all of the personal information you provide, such as your name, address and email address. Your personal information will be used only for the specific reasons stated in the sections below.
In addition, we collect data from our website (Wix) and analytics (Google Analytics*). The links below direct you to the privacy policies of third-party services.
*You can view and/or delete the data collected by Google Analytics by visiting the My Activity page of your Google account.
How do we use your information?
We may use such information in the following ways:
To personalize your experience on our site and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.
Do we use "cookies"?
The links below direct you to the cookie policies of our third-party services.
Google : https://policies.google.com/privacy
Visitor Analytics : https://www.visitor-analytics.io/en/support/legal-data-privacy-certificates/visitor-analytics-homepage/privacy-policy/
Facebook : https://www.facebook.com/policy.php
Site Booster : https://sitebooster.com/pages/privacypolicy
The content of our customer register
We collect and store following information:
User information: first name, last name, username and password
Contact information: Postal address, Email and phone number
Information on product reviews
Information on marketing permissions and prohibitions
Information stored from using the website’s services
Identification data of used device
Data from analytics
Product reviews, customers groups and interests based on browsing and purchase information.
How can you opt out, remove or modify information you have provided to us?
You can request to have your information removed by contacting us at firstname.lastname@example.org.
Please note that we may maintain information about an individual sales transaction in order to complete that transaction and for record keeping purposes.
Third Party Disclosures
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Retention of Your Personal Information
We store your personal data only for the time that legislation requires it or as it is necessary. We remove all personal data at the latest when five years have passed since your last login as a registered user.
You can ask for removal of your customer account at any time. When this occurs, all your personal data and purchase history will be removed from the register. After that, we can no longer identify you nor restore your account. In order to remove you account, please contact us email@example.com.
Concerning cookies that have been stored to your device, they last at most 24 months from the moment you visit the website as a registered user.
Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)
We need to perform a contract with you, such as when you create a Policy with us
You have given us permission to do so
The processing is in our legitimate interests and it's not overridden by your rights
For payment processing purposes
To comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the personal information we have on you
The right of rectification
The right to object
The right of restriction
The right to data portability
The right to withdraw consent
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
"Do Not Sell My Personal Information" Notice for California consumers under California Consumer Privacy Act (CCPA)
Under the CCPA, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
You can Opt-Out by clicking on the ‘Do Not Sell Data’ Link at the footer of our Website.
We employ third party companies and individuals to facilitate our Website ("Service Providers"), to provide our Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used. These third-parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Visitor Analytics is a simple website analytics service which measures the traffic on our website and website visitors' general details. We collect statistics like which pages visitors visit and when, where they are approximately located, where they land first or if they are coming from a specific referral, to make our website visitors' experience better .
As a website operator using Visitor Analytics, we process information about our visitors' device type and screen size/resolution, approximate location, browser, OS, IPs, page visits, bounce rate, conversions, conversion funnels, average sessions per visitor, average pages per session, average session duration, time spent on the website and preferably visited content on the website. All this data is pseudonymized and Visitor Analytics will not use the collected data to identify individual users or to match the data with additional information on an individual user.
We provide paid products and/or services on our Website. In that case, we use third-party services for payment processing (e.g. payment processors).
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at firstname.lastname@example.org.
13 August 2021